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FAQ

JUNEAU CARES IS ABOUT PROVIDING ACCURATE, TIMELY INFORMATION ABOUT JUNEAU'S COVID-19 RESPONSE. IF YOU HAVE OTHER QUESTIONS FEEL FREE TO CALL THE TRAVEL JUNEAU OFFICE AT 888-586-2201, OR 907-586-2201. 
Juneau Cares is supported by a grant from the City & Borough of Juneau.

Why is Travel Juneau embarking on this program? 

As they ease back into traveling, visitors are looking for assurances that destinations are COVID-19 conscious. Juneau Cares is a community- and industry-wide effort to set a high bar for planning and mitigation of COVID-19 and other illnesses. Our partners are ahead of the curve in putting their sanitation plans and operating protocols together, knowing that as experts learn more about the disease, those plans may need to change. We want to do what’s right for our community and our guests.  

What’s in it for me and my fellow travelers?

Knowing that an entire destination has your back! We’ll use the most up-to-date information in testing, disinfecting, and other protocols in our effort to hold viruses at bay. While we can’t guarantee zero transmission, you can rest assured that the industry and community are doing their part - we want our guests to enjoy all that Juneau has to offer while visiting responsibly. 

And remember, we’re also asking visitors to do their part, too. Be prepared to mask up and follow our local and state mandates. Are you ill, running a fever? Please don’t travel.

Who’s participating in Juneau Cares?

Several Travel Juneau partners have committed to Juneau Cares for their staff, guests, and community. 

What are the current mandates in Alaska, and Juneau specifically?

Starting May 12, 2021, unvaccinated travelers are recommended (but not required) to either take a pre-travel test or a free COVID-19 airport test, avoid indoor public areas and crowded locations until they get their test result, and return to the airport for a follow-up test in 5-14 days.

Fully-vaccinated travelers are not asked to test or self-quarantine.

HERE are the current mitigation plans in place for Juneau, Alaska. 

For inquiries regarding visiting the great state of Alaska, call the COVID-19 Traveler Hotline at 907-258-4217, or visit the Alaska Travel Industry Association website. 

Please monitor the State of Alaska website for the most current mandates or restrictions as you plan your trip.