EN
Menu

FAQ

JUNEAU CARES IS ABOUT PROVIDING ACCURATE, TIMELY INFORMATION ABOUT JUNEAU'S COVID-19 RESPONSE. IF YOU HAVE OTHER QUESTIONS FEEL FREE TO CALL THE TRAVEL JUNEAU OFFICE AT 888-586-2201, OR 907-586-2201. 
Juneau Cares is supported by a grant from the City & Borough of Juneau.

Why is Travel Juneau embarking on this program? 

As they ease back into traveling, visitors are looking for assurances that destinations are COVID-19 conscious. Juneau Cares is a community- and industry-wide effort to set a high bar for planning and mitigation of COVID-19 and other illnesses. Our partners are ahead of the curve in putting their sanitation plans and operating protocols together, knowing that as experts learn more about the disease, those plans may need to change. We want to do what’s right for our community and our guests.  

What’s in it for me and my fellow travelers?

Knowing that an entire destination has your back! We’ll use the most up-to-date information in testing, disinfecting, and other protocols in our effort to hold viruses at bay. While we can’t guarantee zero transmission, you can rest assured that the industry and community are doing their part - we want our guests to enjoy all that Juneau has to offer while visiting responsibly. 

And remember, we’re also asking visitors to do their part, too. Be prepared to mask up and follow our local and state mandates. Are you ill, running a fever? Please don’t travel.

Who’s participating in Juneau Cares?

There are several Travel Juneau partners who have committed to Juneau Cares for their staff, guests, and our community. 

What are the current mandates in Alaska, and in Juneau specifically?

The City and Borough of Juneau require all non-resident travelers to arrive with proof of a qualifying negative COVID-19 test taken within 72 hours of departure OR to take a COVID-19 test upon arrival in Juneau and self-quarantine at your expense until results arrive. Alaska residents traveling into Juneau also have travel restrictions. Please monitor both the State of Alaska and the City & Borough of Juneau sites for the most current mandates or restrictions. 

Failure to self-quarantine, or in the case of a positive COVID-19 test, failure to self-isolate, can result in a fine.