We Want to Hear From You!

Connect with the hotline

TBMP encourages the community to utilize the hotline (phone, email, webform) to register concerns and complaints. Residents are also encouraged to provide positive feedback via the hotline to recognize participants who are making a difference by following the TBMP guidelines and operating their business in a courteous and neighborhood-friendly manner. Being informed of residents' observations and concerns allows participants to consider the way in which they conduct their business to minimize impacts of the Juneau community.

Hotline Phone: (907) 586-6774

Hotline Email: hotline@traveljuneau.com

Concern / Complaint / Compliment

Please complete the form below to report your concern/complaint to the Juneau Tourism Best Management Practices Group (TBMP)

Business(es) involved (if known):

Detail of Concern/Complaint*:

Concern Type*:

Location of Concern*:

Date of Concern / Complaint*:

Time of Concern / Complaint*:

Contact Information

If you wish to be contacted regarding your concern, you must provide a name and email or phone number. All concerns/complaints submitted are made anonymous before release to the City and Borough of Juneau

First Name:

Last Name:

Primary Phone:

Email*:

Send Email*:

Yes No

By checking the box you confirm that you have read and understand our Privacy Policy.

Physical Address 1:

Physical Address 2:

Physical City:

Physical State:

Physical Zip:

Privacy Policy

We respect your privacy. By providing us your information, you are saying it is OK for us to e-mail you in the future. Information about you or your requests will not be shared. Click here for our Privacy Policy.

Agree To Privacy Policy

I have read and agree to the privacy policy.

* Indicates a required field.