Job Opportunities at Travel Juneau

 

VISITOR INFORMATION SERVICES MANAGER: This integral position enhances the overall visitor experience in Juneau. The position sets the tone for excellent customer service throughout the year, especially during the busy summer season, and ensures that all information at the visitor sites is not only accurate but delivered in a friendly, consistent, and professional manner - the sites will assist upwards of 125,000 visitors during the season. Tracking and reporting key data points, revising online information and handouts, managing 12 seasonal staff, and working collaboratively and collegially with the Travel Juneau staff are part of the manager’s duties. An ideal candidate will have experience in staff management, databases, the Juneau visitor industry, and working successfully within a small, busy team. Position CLOSES FEBRUARY 25 -  click here for the position description

 

VISITOR INFORMATION SEASONAL RUNNER/SPECIALIST (1 opening): The Visitor Information Runner/ Specialist (VIR/S) works closely with our Visitor Services Coordinator and Visitor Services Manager to keep our visitor sites adequately stocked. The secondary part of the position is to serve as the point of contact for cruise ship passengers and other visitors to the Travel Juneau information centers located at the Marine Park Kiosk, Cruise Ship Terminal Visitor Center (CST), and Juneau Airport. The VIR/S represents Juneau as a city and Travel Juneau as an organization. It is their duty to provide the most accurate and up to date information possible with an enthusiastic, hospitality-minded attitude. The goal is to encourage repeat visitation and promote Juneau as a year-round destination. Position is open until filled; click here for the position description.

 

VISITOR INFORMATION SPECIALIST (11 openings): The Visitor Information Specialist (VIS) serves as the point of contact for cruise ship passengers and other visitors to the Travel Juneau information centers located at the Marine Park Kiosk and Cruise Ship Terminal Visitor Center (CST). The VIS represents Juneau as a city and Travel Juneau as an organization. It is their duty to provide the most accurate and up to date information possible with an enthusiastic, hospitality-minded attitude. The goal is to encourage repeat visitation and promote Juneau as a year-round destination. Position is open until filled; click here for the position description.